Aholini ijtimoiy himoya qilish sohasida ikki yarim oyda 13,5 mingdan ortiq davlat xizmatlari koʻrsatildi

Tasavvur qiling, dafn marosimi uchun nafaqa olish maqsadida oʻzi shundoq ham azada boʻlgan odam hali u, hali bu idora eshigida sargʻayib yurishi qanchalar xunuk manzara. Yillar davomida yurtdoshlarimizni oʻylantirgan bu muammoga ham barham berildi. Oʻzbekiston Respublikasi Vazirlar Mahkamasining 2020 yil 23 maydagi “Aholini ijtimoiy himoya qilish sohasida davlat xizmatlari koʻrsatishning ayrim maʼmuriy reglamentlarini tasdiqlash toʻgʻrisida”gi 327-sonli qarori bilan Davlat xizmatlari markazlari orqali koʻrsatiladigan xizmat turlari yana toʻrttaga oshdi.
Xususan, 2020 yilning 1 iyun kunidan farzand tugʻilganda beriladigan bir martalik nafaqani tayinlash, dafn marosimi uchun nafaqa tayinlash, pensiya va nafaqa oluvchilar roʻyxatida mavjudligi haqida maʼlumotnoma berish, pensiya hamda nafaqa miqdori toʻgʻrisida maʼlumotnoma berish boʻyicha davlat xizmatlari markazlari tomonidan aholiga taqdim etila boshlandi. Ushbu vazifaning ham Davlat xizmatlari markazlariga oʻtkazilishi shubhasiz ushbu tizim xalqimizga tezkor va shaffof xizmat koʻrsatib kelayotgani odamlarning ushbu tizimga boʻlgan ishonchi ortib borayotganidan dalolat.
– Yaqinda uchunchi bor ona boʻldim. Avvallari farzand tugʻilganda beriladigan bir martalik nafaqa, yaʼni suyunchi pulini olish uchun necha kun qatnab hujjat taxlardikda, undan keyin pulni 2-3 oyda olardik. Bu gal negadir unaqa boʻlmadi, turmush oʻrtogʻim farzandimga tugʻilganlik haqidagi guvohnomani olgani Termiz shahar FHDYo boʻlimiga borgandilar, oʻsha joydagi opalar, birinchi qavatda joylashgan DXMga tushib bir yoʻla suyunchi puliga ham hujjatlarni topshirib keting, deyishibdi. Xoʻjayinim, tushsam hech kim hujjat nusxasini, uni-buni olib keling ham demasdan qoʻlimdan pasport, nikoh guvohnomasi, bolaning tugʻilganligi haqidagi guvohnoma va FHDYodan berilgan maʼlumotlarni olib kompyuterga kiritishdida, buldi, aka, 2-3 kunda Sizga telefon qilishadi, deb javob berishdi, dedilar. Aytganlaridek, 5-6 kunda telefon qilib bankka borishimiz kerakligini, suyunchi puli chiqqanini maʼlum qilishdi, – deydi Nilufar Tojiyeva.
Davlat xizmatlari agentligi Surxondaryo viloyat boshqarmasining tuman, shahar davlat xizmatlari markazlari tomonidan 1 iyundan shu kunga qadar farzand tugʻilganda beriladigan bir martalik nafaqani tayinlash xizmati boʻyicha 6 ming 374 ta, dafn marosimi uchun nafaqa tayinlash xizmati boʻyicha 1 ming 567 ta, pensiya va nafaqa oluvchilar roʻyxatida mavjudligi haqida hamda pensiya va nafaqa miqdori toʻgʻrisida maʼlumotnoma berish xizmatlari boʻyicha 5 ming 751 ta davlat xizmatlari koʻrsatilgan. Darhaqiqat, oʻtgan ushbu qisqa davr mobaynida hosil boʻlgan bu raqamlar mazkur xizmatlarga boʻlgan ehtiyojning qay darajada yuqori ekanligidan dalolat. Bugungi pandemiya sharoitida aksariyat tashkilot va idoralarda xodimlar masofadan ishlashga oʻtgan boʻlsa, ayrimlari oʻz hisobidan taʼtilga chiqqan bir paytda ushbu xizmatlardan foydalanish uchun fuqarolar anchagina sarson boʻlishlari mumkin edi. Davlat xizmatlari markazlari esa, karantin talablariga amal qilgan holda oʻz faoliyatini davom ettirib birgina Surxondaryo viloyatining oʻzida yuqoridagi xizmat turlari yuzasidan 13 ming 692 ta xizmatlar oʻz vaqtida koʻrsatildi. Bu shuncha odamning mushkuli oson, ogʻiri yengil boʻlganidan dalolat.

Bekzod Shametov,
Davlat xizmatlari agentligi Surxondaryo viloyat boshqarmasi bosh maslahatchisi

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